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How Will Call Center Trends Affect Your Automotive Business?

As you know, there’s a flood of technology affecting the way cars are designed. From artificial intelligence to traveling assistants, cars are equipped with...

Use Predictive Analytics and Drive Better Results at Your Call Center

You’ve heard a lot about big data and its role in helping companies personalize marketing materials to segments of their target audience. You can...

Business Development Center Best Practices That Can Lead to Increased Sales

Your business development center is critical for driving sales, but like all departments, it can be easy to get caught up in habits that...

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